Real feedback from real Maiden Home customers. We never forge, edit or use incentives to influence these reviews.

Based on 649 reviews
Excellent customer service

We had a few small issues with our new ludlow sofa/ottoman. The customer service to remedy the situation has been the BEST customer service I have ever experienced. They want you to be happy with your pieces and will do whatever they can to make it right.

Sullivan 2 years in

This sofa is really solid. The cushions shed feathers here and there as expected but nothing I would actually criticize. For you shorter folks out there - this sofa is deep which is awesome for naps and overnight guest but most folks under 6’ won’t have a solid foot on the ground if they are sitting without an additional pillow. 2 years in and the performance fabric in charcoal has been fine. It has shown wear on a piece that is lighter in use and not in sunlight. I’m a weirdo who vacuums my sofa at least once a week and it does keep everything in good shape but the front of the seat custom has started to show noticeable wear even with rotating the cushions. We have one kid - who is light on furniture and a non furniture dog so I won’t let them take the blame. I would not recommend the performance tweed fabric for those with busy household. I don’t think it would be for the long haul.

Love this couch

Wow. Like the last person said, it is absolutely worth the wait. A solid piece of furniture and stunning craftsmanship. We ordered the 101” sectional in bourbon leather, and it’s such a soft but sturdy leather with a rich, beautiful color. The seat is perfectly deep and the sectional is roomy. The seat is just firm enough and not too soft. I can’t compliment this couch enough. Delivery was also a breeze. Thank you so much, MH! We will absolutely be returning customers.

Best seat in the house!

We picked The Dune Chair and a Half to fill some dead space in our living room that was too large for a standard armchair, but not quite big enough for a loveseat. It's been the perfect addition and has really rounded out our space. This is definitely the most comfortable chair I've ever sat in, I typically begin my work from home mornings at the dining table but this spot is pretty hard to resist lounging in after a while. The quality is obvious and I love that the design is relaxed, but still polished and feels unique. The delivery and placement in the room only took a few minutes. Thank you Maiden Home!

Worth the wait

Well let me start by saying, my husband wanted a new couch (up until this point I had only bought outlet furniture from trendy stores). I researched and researched for months, we tried going to higher end stores in the area and still came back to the Crosby chaise sectional (mainly because of lead time and price). The important qualities for us were durability, longevity and comfort. Customer service has been great throughout the process (thank you Connor and Stephanie!). The delivery took a little longer than expected, but not a huge deal for us. I had tested out the pebbled leather with our dogs before we purchased and thought well it shouldn’t scratch as easy as our previous leather. The first full day we had the couch our dog (he’s 60ish lbs with long nails because he wouldn’t let the groomer clip them) had pawed the side of the couch and I cringed, I went over to look and there wasn’t even a mark! Our dogs run the house and the leather is holding up perfectly (going on 2 months of having the couch). We also received a thank you letter (I think it was hand written) from the ceo thanking us for our purchase, which was a nice touch. If you’re worried about buying on online like I was, I have 0 regrets! I look forward to adding more maiden home pieces to our house!

Whythe Bed, well worth the wait!

While we didn’t realize the patience it would take to wait for our bed to arrive, we’d do it all over again because of how happy we are with the whythe. Major life upgrade to have the comfort of the plush down headboard and looks absolutely gorgeous in our bedroom. Officially adulting hard over here. Would absolutely order from Maiden Home again in the future.

Love our Warren sectional

We love our new sectional so much. My husband and I think it's the most comfortable sofa we've ever had, and guests always comment and say the same. The fabric is Performance Chevron Powder and feels really nice and soft and we have had no wrinkling issues with the cushions. We were very satisfied with the whole process.

Great Chair

I love my Dune Chair. I got it in performance chenille , color alabaster. It is very comfortable and the swivel makes it easy for guests to turn to watch the tv. The chair has a clean architectural look.

Mixed Feelings

I have mixed feelings about my Warren sectional. The size, 105" x 105" is perfect for my room. I also love the color, Harbor. I don't like the way the back cushions get wrinkled and I do fluff them frequently. Also, I don't find the sofa particularly comfortable. This may be because I am short, 5'3". I am more comfortable lying down than sitting.

Loving my custom Crosby sectional.

Ordered the Crosby chaise sectional in oatmeal and customized the seat to be a bench cushion. It is so comfortable and has been easy to maintain so far in terms of fluffing cushions to make sure the filling doesn’t get distributed unevenly. The entire process from inquiring about the customization, ordering, getting updates, and delivery was fabulous. I spent months researching sofas and landed on Maiden Home from their ethics and hearing about their transparency during the production of the sofa. All our guests love sitting and lounging on the couch. :) Ordered 5/13/2021, was ready for delivery early July, scheduled delivered 7/23/2021

Beautiful bed

I love the Thompson bed. After months of shopping, this bed was the perfect choice. Beautifully crafted with a clean yet rustic design. The Tuscan leather in Camel with natural ash wood was exactly what I wanted. So happy with this purchase.

I have TWO Sullivans and many of my clients have sofas that they love!

I just received my Sullivan Chaise Sectional that I ordered for my husbands home office. I got it in the merino fabric and its fabulous. The cushions are super comfy and the construction is perfect. I also have a Sullivan sofa in the Performance Linen in the Oyster color. I've had it for a little under a year by now and it's amazing. Again, super comfortable. I have had many clients orders seating from Maiden Home and they are all 100% satisfied with the quality, comfort and they feel like they got a very fair price.

Highly recommend the Thompson bed!

We absolutely love the Thompson bed in natural ash with the sky velvet fabric. It's gorgeous and feels very luxurious. It's very well made and it looks stunning in our new bedroom. I'm very impressed with the whole process from when we ordered to the delivery. We can't wait place new orders and support Maiden Home in the future.

Love my Dune sectional!

I was encouraged by all of the positive reviews here to finally pull the trigger on buying a Dune sectional, and I'm so glad I did! I got the scatterback, which is so comfy because you can adjust the pillows just how you like them. We love to fall into the couch at the end of the day, and even take a nap here sometimes. The sofa feels super comfy yet sturdy and supportive. I have been waiting for years to save up the money and courage to buy a nice new sofa, and it's scary to do it over the internet without trying it, but I can recommend the Dune without hesitation. I also really appreciated the transparency as the sofa moved through the construction process, and the communications about the delivery timeline - there was going to be a delay with mine, which I was really disappointed with because I would be sitting in my new home without any sofa at all, but the Maiden Home communication was professional and timely, and in the end the couch came in the original timeframe they promised, so I was very pleased.

Ordered 5/12/21, delivered 8/16/21.

Highly Recommend!

I recently purchased four of these stools to use at my kitchen island. My family and I live in an apartment with an open floor plan so it was very important to find something that was functional and aesthetically pleasing. This stool is absolutely both! We ordered them in the pebbled leather which is both beautiful and pretty easy to clean in a kitchen setting.

I love it!

I purchased the Dune sofa and I love it! It is made well and knowing that they do not use toxic chemicals puts me at ease for my family and pets! Even, the delivery was professional (which isn’t the case usually). I will continue to buy from Maiden Home!

So happy!

I recently moved into a new (yet smaller) apartment and was searching for a dining table (and sometimes work area) that could fit in my space without overwhelming the whole room. I ordered the Reade Round dining table in the 42" size with a driftwood finish -- and it's so, so beautiful. I found the driftwood finish to be a gorgeously natural, warm tone and it doesn't clash with the other wood finishes I have around my place. Yet my favorite part might be the table edge detailing actually; the attention here elevates the design but doesn't overcomplicate or make the appearance fussy. So happy I purchased from Maiden Home!

Love, love The Jane

I recently purchased a set of Jane dining chairs in mink mohair with a charcoal wood finish and, oh my, these chairs are absolutely stunning! I catch myself staring over to my dining room from time to time just to look at them. If looks weren't enough to convince, these chairs are exceptionally well-made and the ergonomics are well-considered. Just sitting in them I can feel the quality in craftsmanship; the seat cushion has the littlest bit of sink and the seat back height feels just right at my back so in all I feel very comfortable and supported. Looking forward to many evenings of after-dinner lingering with a glass of wine and heady chats with friends.

Obsessed with benches now

I was looking for a bench to place in my entryway and have been SO impressed with The Franklin! I was hesitant at first to go with something upholstered (kids, animals, and the sometimes wildly messy weather in the NE) but I also really didn't want to compromise on style and quality. The relaxed nature of the stonewashed linen fit my home's aesthetic perfectly and I lo-o-ove being able to remove the slipcover and toss in the wash. Its versatility in use is also going to be wonderful this year around the holidays -- I can easily move the piece around myself for accommodating more seating in other areas of my home. All around, so pleased.

Beautiful Materials

The Delancey Barstools are a showstopper in my kitchen! Not only are they comfortable, but the quality and materials used are beautiful. The metal detailing, the wood grain, and the fabric are clearly of the highest quality and make the piece feel incredibly thoughtful and luxurious. I love my new stools!

Just right!

The Allen Dining Chair is absolutely stunning! The proportions are just right making the chairs a very stylish and comfortable addition to my dining room. The balance of fabric and wood is the perfect blend that creates such an elevated and elegant look. I cannot wait to host friends and family and show them off!

The Franklin - Performance Stonewashed Linen Chambray Ottoman
Love these little cubes!

These little cubes are so cute! We wanted some alternative side tables that could also double as seating if necessary, and the Franklin ottoman has been the perfect option for us. We have trays we keep on top of them when we’re entertaining for a stable surface, but can easily be removed when we need seats. The stonewashed linen is gorgeous. Thinking about getting a couple for our bedroom next!

Perfect Dining Table

I have been desperately trying to find a dining table that is two toned and can not be happier with my purchase! I have black wooden chairs that I love, but I really wanted a lighter wood dining table to brighten up my dining space. This table was the perfect compromise! The solid wood material and the architectural lines are fabulous! Everyone who comes into my home comments on how beautiful of a piece it is! Thanks, Maiden Home!

Love My Leonard!

This was a big investment without seeing the sofa person first, but I could not be happier with my Leonard! The beautiful shape of this sofa (those arms!) really sets it apart from the others I looked at during my search, and the quality is just amazing. I'm confident that I'll have this sofa for many years and moves to come. It's still very new so thankfully we haven't had any spills yet, but knowing that the slipcover can be washed as well as potentially swapped out down the line is very reassuring. The Stonewashed Linen has seriously elevated our space—it's super chic but also perfectly soft for lounging. The combination of the generous seat depth and ultra plush cushions is a dream. Especially after the turbulence of the last year and a half, supporting American craftsmen was a huge plus for me. I've recommended Maiden Home to all of my friends, and can't wait to add to my own collection!

Class Act

From beginning to end- my experience with Maiden Home was exceptional! Talk about raising the bar on Customer Service! From answering questions promptly, to sending swatch samples in a timely manner. I couldn’t love my chairs more! They were delivered when promised, packaged to prevent anything from happening to them and are even better in person and so comfortable! Just this last week I received a hand written thank you and sincere wishes for enjoying my new pieces from the founder of the company. Talk about a Class Act! If/when I need additional furnishings I will not hesitate to look to Maiden Home first! Keep setting the standard for great customer service and quality pieces that are works of art!